Service
Department
NITON ALLOY REFERENCE KIT
Introducing our new alloy reference material kit, giving you further peace of mind.
You will be able to confirm your analyser is performing as expected on a selection of common alloys for yourself and your clients.
Includes the following alloys: AISI 304, AISI 316, AISI 321, NIT 60, Ni200, Alloy 625, Alloy 718, Alloy 825, TI 6-4, CDA630 (38mm x 3mm discs).
Our Mission Statement
To ensure that the high level of service and satisfaction that customers have come to expect over the years is maintained or exceeded.
The main goal is to make sure our customers are able to continue working as smoothly and efficiently as possible with minimal disruption if issues arise.
Our Service Team
Dan Harms
Job Title: Service Manager
Joined Niton UK: April 2008
Having acquired extensive experience of Niton analysers - including safe working operation and servicing/calibration options – Dan represents the steady hand on the tiller for the Niton UK service department. This ensures that all work carried out continues to build upon the exceptional service that the company works so hard to provide to our customers.
Outside work he enjoys spending time with his family and playing rugby for his local team.
Russell Masters
Job Title: Service Supervisor
Joined Niton UK: July 2011
Since his arrival Russell has proved himself to be a great asset to the service department. This is demonstrated by the high volume of positive feedback that he continues to receive from our customers.
Russell is friendly and considerate with a deep interest in history. Russell also enjoys playing football, and he is a season ticket holder at the club he supports. When not busy with football or reading history, he likes to spend time at museums, pubs, and greasy spoon cafes.
Jamie Donaldson
Job Title: Customer Support Technician
Joined Niton UK: March 2016
Jamie joined Niton after servicing lorry engines for a national haulage company. He enjoys applying his engineering knowledge and skills to servicing X-Ray and laser instruments. Jamie is a much valued member of the service team. He meets every deadline and regularly goes out of his way to help his colleagues.
He is friendly and reliable. Away from the bench he enjoys watching motorsports, cycling, gaming and spending time with friends.
Chris Bode
Job Title: Customer Support Technician
Joined Niton UK: June 2014
Since joining the service department just a few years ago, Chris has already established himself as a dependable, loyal and trustworthy addition to the team. He regularly works hard to ensure that customers receive the best turn-around times possible and the feedback he regularly receives echoes this.
Chris is energetic and competitive with a keen interest in sport. His favourite activities outside work include playing golf or football or going on long walks with his dog.
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Niton UK Limited is the Exclusive Distributor of NITON XRF Products in the UK and Ireland.
Niton UK Limited. is not a subsidiary or division of Thermo Fisher Scientific
Registered Office Unit 19 The Calvert Centre Woodmancott Winchester SO21 3BN
Registered in England No: 3942878
