Testimonials
"Excellent service provided by Steven and Jacob."
"A pleasure to deal with. Excellent communication and service."
"As always, Russell was exceptional in the service he provided. "
"We were fully informed, and then everything happened exactly as expected. Happy days"
"Turn around time was much faster than expected, fast and reliable service."
"Jamie is extremely helpful and knowledgeable. "
"We are very satisfied with the service, we knew there was an issue with the analyser when we sent it to you for service, therefore, we knew the turnaround was going to be delayed, however, Steven kept us updated and informed. We have received the analyser back now and it is working well. Thank you."
"Amazing service! I received a reminder for the calibration, regular updates and a prompt collection / delivery service, all arranged by Niton."
"Prompt and professional service. Many thanks "
"Russell Masters is who I have dealt with over the past few years and he makes the process of calibrating our equipment very quick and easy. I cannot fault the process or his customer service. "
"I would like to extend my sincerest thanks to Chris Bode at Niton for the exceptional training and dedication he put into helping me with the XRF machine deal and bundle. We first made contact back in 2023, and thanks to Chris’s professionalism and outstanding customer service, we reconnected in 2025 for an even more successful collaboration. From start to finish, Chris ensured that every aspect of the process went smoothly. He’s not only an expert in his field, but his character is truly top-notch. Friendly, patient, kind, and always willing to answer questions, Chris made sure I fully understood every detail. His caring and approachable nature made the entire experience not only seamless but also enjoyable. It’s clear that Chris is an invaluable asset to the Niton team. His commitment to providing exceptional service and his willingness to go above and beyond for his clients is evident in everything he does. I would highly recommend working with him to anyone in need of an XRF machine or training. Thank you, Chris, for everything! I look forward to future collaborations. "
"I am very satisfied with the service provided. Constructive and helpful advice, speedy and accurate solution. Thanks. "
"Great service as always and great comms from the team during the service."
"As always, the communication was fantastic and they went over and above to answer my questions and be helpful. I really appreciate the fantastic customer service, thank you. "
"quick response, helpful and the questions after were responded and handled quickly and efficiently"
"Very quick and hassle free collection and return of equipment. Service was done quickly and efficiently "
"NitonUK has always provided prompt response to any queries."
"Calibration completed and USB cables supplied and added to PO with no problems and Russell Masters was very helpful and professional."
"No delays, all good"
"Excellent job as always by Steven."
