Testimonials
"Excellent service, collection and delivery on time."
"Jakub Janicki, was amazing during this period, very highly recommended as it was dealt with in a very timely manner."
"As always, the service was excellent, with great communication at every stage."
"Russell Masters was extremely helpful and kept me in the loop with the calibration and the equipment was returned rapidly."
"EXCELLENT SERVICE, GOOD COMMUNICATION"
"There was an initial delay; however, once the inspection of our XRF was underway, I worked directly with Jakub. He provided outstanding service and maintained excellent communication throughout the repair and inspection process."
"No issues, quick actions taken."
"Russell was great as always, represents your company very well. Had an problem regarding APC leaving our analyser outside which I understand is not your fault but I gather you've now moved to DHL anyway, couldn't fault the handling of the issue."
"Very responsive and helpful service"
"Jakub was most efficient and a reassurance that the repair would be carried out successfully."
"I would like to thank Russell and the Niton team for the swift and excellent support when we had an issue with our PMI analyser that required a return to Niton for repair. The repair came at a very busy time for us and Russell did everything possible to ensure we had minimum downtime by being responsive and proactive with good clear comms throughout. The commitment to customer support was greatly appreciated, without this support the other options would have been very costly and time consuming for us."
"good job as always, Russel is very efficient at dealing with any issues we have and arranging collection and drop off. Great service as always."
"Service excellent again. Loan unit arrived on time. SISA unit collected and calibrated on time. Quote for new battery provided."
"Fast efficiant service thankyou"
"Fast and efficient service very professional"
"cant complain , great service as usual"
"Very good communication from start to finish from Jakub Janicki, great service"
"Very good service from start to finish and would recommend."
"Great service and communication as always. Labels quickly available for collection and delivery Cant fault the service at all"
"Excellent Service . Arranged collection and arranged loan instrument while being serviced ."